Shipping policy

SHIPPING POLICY

Last Updated: June 9, 2026

Thank you for shopping with Bramile. This Shipping Policy outlines our shipping, delivery, and order processing procedures.

Business Information

Brand Name: Bramile

Business Name: Radhe Enterprise

Managed By: Nidhi Pravinbhai Abhangi

GSTIN: 24ETTPA5407D1ZW

Email: bramile@hotmail.com

Phone: +91 88499 37960

Address: A-29, Bhagvan Nagar Row House, Sarthana Jakatnaka, Surat City, Gujarat - 395006, India

Order Processing

  • Orders are processed within 1–3 business days after successful payment verification.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During high-demand periods, sales events, or holidays, processing times may be extended.

Once your order is dispatched, you will receive shipment confirmation and tracking details (where available).

Shipping Locations

We currently deliver across India.

For international shipping inquiries, please contact us before placing an order.

Estimated Delivery Time

Estimated delivery timelines:

  • Metro Cities: 3–7 Business Days

  • Tier 2 & Tier 3 Cities: 5–10 Business Days

  • Remote Locations: 7–14 Business Days

Delivery timelines are estimates only and are not guaranteed.

Shipping Charges

  • Shipping charges are displayed at checkout before payment.

  • Free shipping promotions may be offered from time to time.

  • Additional shipping fees may apply for remote serviceable areas.

Order Tracking

After dispatch, customers will receive tracking information via email, SMS, or WhatsApp (where available).

Tracking updates are managed by the courier partner and may take up to 24–48 hours to appear after shipment.

Cash on Delivery (COD)

If Cash on Delivery is offered:

  • COD availability depends on the delivery location.

  • Bramile reserves the right to restrict or refuse COD orders at its discretion.

  • Repeated refusal of COD orders may result in future COD restrictions.

Delivery Delays

Delivery may be delayed due to circumstances beyond our control, including:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Transportation disruptions

  • Government restrictions

  • Courier operational issues

  • High seasonal demand

Bramile shall not be liable for delays caused by third-party logistics providers or unforeseen events.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for:

  • Delays caused by incorrect addresses

  • Failed deliveries due to inaccurate information

  • Additional shipping charges resulting from address corrections

If you notice an error in your shipping information, contact us immediately before dispatch.

Damaged, Lost, or Missing Packages

If your package arrives damaged, incomplete, or appears lost in transit, please contact us within 48 hours of delivery.

Please provide:

  • Order number

  • Clear photographs of the package

  • Photographs of damaged items (if applicable)

  • Description of the issue

Claims submitted after 48 hours may not be eligible for review.

Failed Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery cannot be completed because:

  • The customer is unavailable

  • The address is incorrect

  • The package is refused

the shipment may be returned to us.

Additional shipping charges may apply for re-dispatching returned shipments.

Order Cancellation

  • Orders may be cancelled before shipment.

  • Once dispatched, orders cannot be cancelled.

  • Approved cancellations will be refunded according to our Refund Policy.

Risk of Loss

Ownership and risk of loss for products pass to the customer upon successful delivery to the shipping address provided during checkout.

Contact Us

For shipping-related questions, contact:

Bramile
Radhe Enterprise

Email: bramile@hotmail.com

Phone: +91 88499 37960

Address: A-29, Bhagvan Nagar Row House, Sarthana Jakatnaka, Surat City, Gujarat - 395006, India

We appreciate your trust and thank you for shopping with Bramile.